S01Active
Commercial Snow Clearance
Mechanised clearance of car parks, service roads and access yards across multi-site portfolios, completed before opening hours.
NorthSnow / Ice / Operations
Ops desk onlineRequest Site Assessment
Winter Operations — Active MonitoringOps desk · Live
Winter doesn't
stop business.
Neither do we.
North is the winter operations partner for retail parks, industrial estates, healthcare facilities and logistics sites — delivering professional commercial snow clearance, pre-treatment gritting and 24/7 ice management throughout the season.
Local time
—
Operations desk online
Surface temp
-3.6 °C
Updated 42s ago
Active fleet
12 / 14
Deployed across region
Sites cleared
37 tonight
Through 04:30 GMT
◆ Retail Parks◆ Industrial Estates◆ Healthcare◆ Distribution◆ Office Campuses◆ Education◆ Hospitality◆ Local Authority◆ Retail Parks◆ Industrial Estates◆ Healthcare◆ Distribution◆ Office Campuses◆ Education◆ Hospitality◆ Local Authority◆ Retail Parks◆ Industrial Estates◆ Healthcare◆ Distribution◆ Office Campuses◆ Education◆ Hospitality◆ Local Authority
01Operational Record
Records, not
marketing.
Eighteen winters of commercial operations distilled into the figures we report to our clients. Each one is logged, audited and verifiable.
0yrs
Protecting commercial sites since 2007
0+
Active commercial contracts managed
0t
Tonnes of rock salt applied last season
0min
Average emergency response across region
24/7
Weather monitoring & operations desk
0
Missed call-outs across the last three winters
02Winter Programme
A complete winter
operations programme.
Eight integrated disciplines delivered as a single contract. Every service is measured by outcome — safe surfaces, open sites and documented evidence.
S02Active
Road & Car Park Ploughing
Heavy plant ploughing of bays, aisles and circulation routes — sized for retail, distribution and large industrial campuses.
S03Active
Footpath & Access Clearing
Hand and machine clearance of entrances, walkways, fire exits and disabled access routes with documented sign-off.
S04Active
Pre-Treatment Gritting
Forecast-led precautionary salting calibrated to surface temperature and traffic load. Treatment maps logged per visit.
S05Active
Ice Monitoring
Continuous surface temperature monitoring with thresholded triggers feeding directly into the operations desk.
S06Active
24/7 Emergency Response
On-call fleet positioned for rapid call-out across the region. Documented dispatch times for every contracted site.
S07Active
Seasonal Contracts
Fixed-fee winter cover for the full November–April season, removing weather risk from operational budgets.
S08Active
Priority Weather Monitoring
Dedicated meteorological briefings issued to clients during named events with rolling 24-hour outlook.
03From the field
The people
behind the service.
Documentary photography commissioned at our depots, control rooms and client sites. No stock imagery, no staged portraits — just the work as it happens.
04:12 GMT · Operations
Pre-deployment · Depot
Site assessment · Retail
Dispatch · Live event04Event Workflow
How a weather event
is managed.
Every named event runs through the same nine-stage workflow. Every decision is logged. Every action is timestamped. Every site receives the same evidence pack.
- 01
Forecast
Met-grade weather feeds and surface-temperature data ingested across the region.
→ - 02
Risk Assessment
Per-site thresholds evaluated against forecast, footfall and operational hours.
→ - 03
Dispatch Decision
Operations desk issues a treat / clear / standby instruction with timestamp.
→ - 04
Fleet Deployment
Vehicles loaded, routed and tracked from depot to site against the live plan.
→ - 05
Treatment Completed
Mechanised clearance and calibrated salt application to contracted spec.
→ - 06
GPS Verification
Spreader passes and clearance routes recorded as GPS-stamped track logs.
→ - 07
Photographic Evidence
Operator captures before/after photographs at site-specific reference points.
→ - 08
Completion Report
Sign-off PDF compiled with timings, surface readings, photos and operator notes.
→ - 09
Client Portal
Report and evidence delivered to the named site contact and archived to the portal.
05Response Timeline
From forecast to
completion report.
Every weather event follows the same disciplined sequence. Every stage is timestamped, logged and verifiable.
- T −24h
Weather monitored
Forecasts and surface-temperature data ingested against contracted thresholds.
- T −6h
Decision issued
Operations desk issues a treat / clear / standby instruction for each site.
- T −3h
Fleet dispatched
Vehicles loaded, routed and tracked from depot to site against the live plan.
- T 0
Site cleared
Mechanised clearance of carriageways, bays and pedestrian routes.
- T +20m
Salt applied
Calibrated spreader passes against treatment-density spec for the surface.
- T +40m
Conditions logged
GPS-stamped photographs and surface readings captured by the operator.
- T +60m
Completion report delivered
Sign-off PDF sent to the site contact with timeline, evidence and notes.
06Operations Desk
We manage logistics,
not just snow.
Control
Weather, radar & dispatch
Live forecast feeds, surface-temperature thresholds and GPS fleet tracking feed a single operations desk that signs off every event.
Fleet
Calibrated plant & spreaders
Commercial ploughs, tractor units and calibrated spreaders maintained year-round and pre-positioned ahead of every named event.
Weather radar
Live
Route planning
Optimised
GPS tracking
All vehicles
Completion reports
Per visit
07Site Reports
Documented
evidence. Not marketing.
Each comparison below is a paired site photograph — same camera position, same angle, same focal length. The only thing that changes is the condition of the surface before and after treatment. Drag the slider to compare.
C01Retail Park
12-acre retail destination cleared before 08:00 opening
- Site size
- 12 acres
- Snowfall
- 180 mm
- Response
- 38 minutes
- Equipment
- 3 ploughs · 2 gritters
- Completion
- 06:54 GMT
- Outcome
- Opened on schedule
C02Industrial Estate
Distribution park kept operational through 36-hour event
- Site size
- 28 acres
- Snowfall
- 240 mm
- Response
- 29 minutes
- Equipment
- 5 ploughs · 4 gritters
- Completion
- Continuous
- Outcome
- Zero shipment loss
C03Healthcare
Ambulance bay and main entrance held safe through overnight event
- Site type
- Acute hospital
- Snowfall
- 120 mm
- Response
- 22 minutes
- Equipment
- 2 teams · 1 spreader
- Completion
- Held to dawn
- Outcome
- No service disruption
08Why North
Built like an
operations manual.
Commercial clients choose North for the parts of the service that aren't visible during the storm — the systems, governance and discipline behind it.
- 01
24/7 monitoring
Operations desk staffed around the clock through the winter season.
- 02
Fully insured
£10m public liability, £10m employer's liability, professional indemnity.
- 03
Risk reduction
Documented evidence supporting client slip-and-trip risk registers.
- 04
Site reporting
Per-visit PDF reports with photographs, surface temps and timings.
- 05
Priority response
Contracted sites carry first-call status during named events.
- 06
Dedicated contracts
Named account manager and operations contact for every client.
- 07
Fleet reliability
Year-round maintenance; backup units pre-positioned per region.
- 08
Professional operators
Trained, vetted and certified for commercial site operations.
09Commercial Sectors
Where North operates.
Retail
Car parks, service yards and customer access cleared before opening.
Industrial
Heavy-plant clearance of loading bays, HGV routes and yards.
Healthcare
Ambulance routes, A&E entrances and staff parking, prioritised.
Education
Drop-off zones, footpaths and main entrances safe at 07:00.
Hospitality
Guest arrivals, valet zones and back-of-house service routes.
Distribution
24/7 cover for sortation centres and last-mile depots.
Office Parks
Multi-tenant estates with coordinated treatment programmes.
Local Authority
Scheduled and reactive cover under public-sector frameworks.
10Accreditations & Insurance
Audited.
Insured. Accountable.
Trusted by facilities management groups, national retailers and NHS trusts. Every accreditation, insurance level and operating procedure is maintained year-round.
£10m
Public liability
£10m
Employer's liability
£5m
Professional indemnity
ISO 9001
Quality Management
ISO 14001
Environmental
ISO 45001
Health & Safety
SafeContractor
Approved
CHAS
Accredited
Constructionline
Gold
Living Wage
Employer
BASIS Amenity
Member
Client portfolio includes national retailers, NHS trusts, FM groups and Tier-1 logistics operators · references provided on request
11Client Voice
What commercial
clients say.
Our staff arrived safely before opening every single morning of the worst week of the winter. North handled it without us having to make a single phone call.
Facilities Director
Regional retail park operator
We stopped worrying about the weather. The operations team works to thresholds we agreed in October and we get a completion report on every visit.
Estate Manager
Multi-tenant office campus
The site reports proved invaluable during an insurance review. Every treatment was timestamped and photographed. It made a difficult conversation simple.
Risk & Compliance Lead
National healthcare group
Their team were already on site before we'd finished discussing whether to call them. That's the standard now — we don't accept anything less.
Operations Director
Distribution & logistics network
12Operating Notes
Common
questions.
We recommend confirming cover by mid-October. Pre-season briefings, site surveys and threshold-setting are completed before the first frosts so the operations desk is ready from day one.
Average response across the region is 42 minutes. Contracted sites carry priority status and named-event protocols, which typically bring response inside 30 minutes.
Every visit produces a PDF report containing timestamps, GPS location, surface temperature, treatment density and photographic evidence. These are designed to slot directly into client risk registers.
A fixed-fee seasonal contract covers the full November–April window: monitoring, decision-making, pre-treatment gritting, clearance, follow-up salt and reporting, with no per-visit charging.
We operate across commercial sites throughout the region with depots positioned to maintain coverage during severe weather. National multi-site contracts are coordinated through a single account manager.
13Begin a Partnership
Request a
Site Assessment.
Every enquiry receives a site visit, a winter operations review and a tailored programme for the season ahead. We'll respond within one working day with a survey date and outline proposal.
- On-site review of access, gradients, drainage and risk points
- Operational assessment against your opening hours and footfall
- Tailored winter programme with thresholds, equipment and reporting
- Operations · 24/7
- 0800 000 0000
- Contracts
- winter@north.co